Release Note: For the latest Customer
Support information in your country or territory, click here, and select Contact.
You should read through the
manual and the readme file before contacting Activision Customer Support.
Additionally, if you have internet access, search our troubleshooting database
at: http://www.activision.com/support
Please ensure that your
computer system meets the minimum system requirements that are listed on the
back of the game case. Our Customer Support representatives will not be able to
help customers whose computers do not meet the requirements. So that we can
better help you, please have the following information ready:
1.
Complete product title (include
version number)
2.
Exact error message reported (if
any) and a brief description of the problem
3.
Your computer’s processor type
and speed (e.g. Pentium 4 2.4GHZ, Athlon XP 3000,
etc…)
4.
Amount of RAM
5.
Make and model of your video and
sound cards (e.g. Radeon 9800 Pro, Creative Sound
Blaster Audigy 2, etc…)
6.
Operating system
NOTE: Please do not
contact Customer Support for hints/codes/cheats; only technical issues.
NOTE: Internet support is
handled in English only.
Internet:
http://www.activision.com/support
Our support section of the
web has the most up-to-date information available including patches that can be
downloaded free-of-charge. We update the support pages daily so please check
here first for solutions. By going to the Find Answers section and selecting
the platform/game you are inquiring about you can view the top solutions for
the game to date. If you don’t find your question/solution there try using
inputting a keyword into the search.
World Wide Customer Support:
CUSTOMER SUPPORT
CUSTOMER AND TECHNICAL
SUPPORT
Online Services with
Activision Forums, E-Mail and File Library Support
We advise for cost
efficiency that you use our online web support.
Web Support
http://www.activision.com/support
Our support section of the
web has the most up-to-date information available. We update
the support pages daily so please check here first for
any solutions that you require.
This service is available 24
hours a day, 7 days a week and offers a fully
comprehensive list of known issues as well as providing the latest
updates/patches.
TECHNICAL SUPPORT IN
In
Calls are charged at $2.48 (inc.GST) per minute.
In NZ for Technical Support,
please call 0800 160 110.
E-REG FOR AUSTRALIAN
CUSTOMERS
Do you want to receive news
on new games and special offers for Activision customers?
Register On-line at http://ereg.activision.com.au
Complete the registration
form & help us keep you informed about Activision
games. You will be notified of upcoming releases &
special offers.
Note: Activision
Asia-Pacific is committed to safeguarding the privacy of information
entrusted to it. Accordingly, Activision complies with all
relevant legislation
concerning the collection, use, security and disclosure of
personal information.
For Technical Support and
Customer Service in areas not listed, please contact your
local distributor or Activision via online. (Please note
the online support is available
in English only).
SERVICE
CONSOMMATEURS ACTIVISION
Pour tout savoir sur les produits ACTIVISION, pour connaître les astuces et
les solutions qui vous permettront de progresser dans nos jeux, pour
télécharger des démos** ou pour participer à nos concours et gagner nos
dernières nouveautés...
Contactez le service consommateurs ACTIVISION 24 h / 24 et 7
jours sur 7.
Par minitel: 3615 ACTIVISION*
Par téléphone: 08 92 68 17 71*
Sur notre site web: http://www.activision.com/support, si vous
avez un accès à Internet.
Un testeur-joueur pourra aussi répondre à toutes vos questions et vous
guider
dans vos quêtes et aventures (réponse
personnalisée sous 24 h, jours ouvrés).
*
Tarif en vigueur au 01/04/00, pour la France métropolitaine : 0,34 euros/min ©
2002 CPP.
**
Uniquement sur notre site Web.
Hotline
Technique
0825 15 00 24* ou par e-mail: activisionsav@loisir.net
* Quelque soit l'origine de
l'appel: 0,15 euros/min TTC © 2002 CPP RCS B 395 093 172
Horaires : du lundi au vendredi de 16 heures à 19 heures.
Pour le service clientèle dans les pays francophones, veuillez